“People buy from people they ________, _________, and _______.”
The answer, of course, is “know, like trust.” Every business owner knows this, right? How do you get your customers to know, like and trust you?
Most importantly, you offer a quality product or service and treat your customers with impeccable service. Every business owner knows this too. But how do you get
the opportunity to reach people who don’t know you in order to make them your next great customer?
This is where review management comes in. Let’s look at the stats from Google:
Google is the review site of choice. 63.6 percent of consumers say they are likely to check online reviews on Google
before visiting a business — more than any other review site.
Negative reviews drive away customers. 94 percent say an online review has convinced them to avoid a business.
What if there were a way to get great reviews more often and minimize less-than favorable reviews? Well, there is. It’s a simple icon.